| Service / Quality assurance |
Our service- / quality department
uses the most modern equipment allowing our customers to take advantage
of fast and reliable repairs and quality verification. Quality
assurance is part of our product philosophy and professionally
documented. Thus we meet the quality requirements of our customers by
completely documenting and controlling each production step based on
AQL-parameters. Further full transparency adminstration of serial
numbers from the supplier to production/service is part of our quality
concept. The certification according to ISO9001 : 2008 has strong
impact on companies procedures and gives our customers a strong quality
safety .
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Partial view service- and quality-area
Further meeting the necessary safety and regulatory
requirements (e.g. EN60950, UL) is an extremely important quality
attribute of our products. It guarantees that costly equipment and machinery are not
blocked by custom regulations when exported preventing costly delays and problems to our
customers and consequently to their customers.
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Our complete production undergoes a "Burn-in" process
of 12 hours (min.) in our burn-in room. This important quality measure leads to
extremely low defects in the field, consequently causing a high degree of customer
satisfaction. The same, but more intensive burn-in procedure is applied to new product
developments. Thus weak points can be easily detected and corrected before the first
series are delivered to our customers.
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View into our heat-chamber (T:=50°C) |
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